Shipping is free on purchases over $150 USD. This excludes kayaks and trailers. For kayak shipping you should contact H2:4 Outdoors by email at [email protected]. we do provide free delivery within 100 miles of the store on specified days of the week (contact [email protected] for details)
We take care of our customers and will take back any product within 15 days of purchase within reason. We may have questions questions as to why you changed your mind, only because we want to provide the best service possible.
Should you decide to return your product and it is in new condition we will refund you the full purchase price. If we had to ship the product and you are returning it because you changed your mind, well, we can't refund you the shipping - it is only fair. It is also your responsibility to pay the return shipping fees associated with returning the product. If you are returning a kayak please contact us as there may be re-stocking fees involved depending on the kayak and the condition.
If you are outside the 15 days, please contact at 214-929-8833 or email [email protected] to discuss.
All returns require a Return Authorization. This can be obtained by contacting us at 214-929-8833 or email [email protected]